Ensuring Your Company’s Customer Experience is Industry Leading.
Our range of experience indexes, certifications and education offerings cover all aspects of Customer Experience.
Benchmark Experience Indexes
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Benefits of Indexes
Certifications
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Benefits of Certifications
Education
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Benefits of Education
Who Are ICXI?
We are a global organisation dedicated to improving Customer Experience across all channels of delivery and assisting organisations in achieving global best practices in Customer Experience Service Excellence.
Learn more about how we work
Our Implementation Partners
Strategically positioned around the world, our Implementation Partners are able to assist you with all your CX and EX Implementation needs, just click on the map below to identify which of our global partners are nearest to you and start your journey in delivering Excellence in all aspects of Customer and Employee Experience.
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